First, the customer encountered in the production process can not be solved equipment or process problems, our company provides technical advice: 

① To provide telephone, e-mail, online chat and other forms of technical support; 

② To the user's questions patiently answer to ensure that the user can solve the problem successfully; 

③ On the summary of frequently asked questions, the formation of a knowledge base for the convenience of the user to access;  

Second, if customers need to produce similar workpieces outside the technical agreement, the process can not meet the requirements of our company to provide process experiments to verify the service.